It reminded me of how interconnected our lives truly are. Just last month, a young woman moved into the apartment right below mine. On her very first night, I could hear her sobbing through the floorboards. I knew that heavy sound all too well. I didn’t ignore it. I went downstairs, knocked on her door, and just held space for her grief.
We are all just passing a torch of empathy along an invisible chain. I remember being 23 and getting fired from a job I had poured my soul into. Before I walked out, my boss called me into her office. With profound empathy, she handed me an incredibly warm, honest, and generous reference letter she had already written. She looked at me and said, “This wasn’t about your ability, and I want to make sure the next person knows that.” That single act of grace landed me a better job three weeks later. Twenty years have passed since that day, but last month, when I had to let someone go from my own team under difficult circumstances, I sat down and penned the most beautiful reference letter I could muster. I thought of my old boss the entire time.